Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "Company culture is great and business trajectory is impressive" ((in 79 reviews)); "The benefits are great as well!" ((in 65 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 57 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 44 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 31 reviews)); "Long training period that seemed more checklist oriented vs. valuable to prepare" ((in 15 reviews)); "The salary is low compared to similar roles for other companies." ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 14, 2020

Great place to work!

Customer success key account manager

Recommend

CEO approval

Business Outlook

Pros

Starting virtually, I couldn't be happier with my onboarding experience. Immediately, I was part of a Product Training group which allowed me to make connections and feel less isolated during my onboarding experience. This training gave me a basic understanding of the software before I transitioned to the Key Accounts Team. You feel the support and company culture from managers and peers via zoom and slack channels. It wasn't but a few weeks in that I realized their company values are not just a statement on their website but values they practice daily. The company celebrates career advancements regularly and it's exciting to see growth opportunities throughout departments. Work/life balance is also a focus for the company and it is strongly encouraged to take time off work to support your general health and wellbeing. So far, a great place to work (and I don't see that changing any time soon)!

Cons

My only "con" so far is not being able to meet peers in person due to COVID-19. The company is being cautious which I appreciate!

5.0

Aug 14, 2020

AppFolio’s incredible culture continues to shine in the face of 2020 adversities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I joined AppFolio years ago for the great culture, leadership’s transparency and the focus on providing great service to our customers. These three traits are the same reasons I still love working at AppFolio and have only been magnified throughout 2020. Our culture has never been stronger. Leadership has done an incredible job navigating some of the toughest situations any of us have had to face (at work and personally). The collective trust and confidence in Sr. Leadership has only grown. Our customers need AppFolio to run their businesses more than ever and the impact our Onboarding and Services teams have made on our customers has been on display in 2020. We aren’t just hanging on right now, we are finding ways to THRIVE in 2020 and we know we’ll come out of this stronger than ever.

Cons

Not necessarily a con, but in an effort to be transparent: New hire onboarding is rigorous and fast paced. We want new team members to be able to come in and make an impact right away. To do that, we set clear goals and milestones but new employee success also requires a great deal of hard work and determination. It pays off though and is really rewarding when new hires can help our customers and find ways to enhance our culture.

AppFolio Response

5y

Thank you for the thoughtful review and the great advice as we grow. Glad to hear you appreciate the culture and are contributing to it every day!

5.0

Aug 13, 2020

Customer Success Key Account Manager: Follow Up Review

Customer success key account manager

Recommend

CEO approval

Business Outlook

Pros

I previously wrote a review in Jan 2019 after a month with AppFolio as a Key Account Manager. Pros remain the same: AppFolio truly cares about their employees. Work/Life balance is still a priority. Everyone here makes you feel so welcomed...like everyone is family! Our Leadership does a great job asking us for our feedback and acting on it.

Cons

The training process is not a "Con". We have an amazing but robust product. During your training, there is a lot of information you learn within several weeks and put into practice. However, it is worth mentioning that the training for the Key Account Management role is critical to fundamentally understanding the product.

Viewing 652 - 654 of 1,144 Reviews

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Great place to work!

AppFolio’s incredible culture continues to shine in the face of 2020 adversities.

Customer Success Key Account Manager: Follow Up Review

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