AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)
avatar

Shane Trigg

83% approve of CEO

67% positive business outlook

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 19, 2019

Run!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of a single thing I enjoyed.

Cons

Treated like you are in high school. Micromanaged. Goals are not based on individual performance, just a number no matter what. Management harps on "culture" but culture is something that comes naturally based off the people hired, not something that is forced.

avatar
AppFolio Response
6y
The BDR role provides the opportunity to learn sales techniques and strategies. We do have high standards and invest time to help each team member grow their skills. We have many team members who take advantage of this opportunity to lean in, learn and grow their skills - they move on to new opportunities throughout the company or carry these skills to the next role. Culture comes from everyone here and we truly do value it, but it is true we do have high standards and this isn't the right opportunity for everyone.
5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I just started here within the last 6 months and I LOVE it. The job is easy yet keeps you on your toes and the training was the most involved training I have ever experienced. You meet with every single person in your department and get to know what they do and their role. The training is so relaxed and they let you decide how fast or how slow you want to learn, based on the easiest way you learn new processes and technology. Everyone I work with is always willing to help and all the managers want you to succeed. Most managers started out doing exactly what you are doing and worked their way up which is really inspiring. The office is fully stocked with drinks and snacks so you never go hungry which is great! It’s a nice working environment physically as well.

Cons

Some of the higher up managers aren’t as physically involved with the team as I would have thought. The difference in your job title especially in my role is prevalent as your desk is near those that have the same title. It makes sense but feels divided sometimes! Also the PTO is great, but once the 20 days are used (they’re accumulated as you work) and you have your schedule and days off it’s locked. If something random comes up (like if you’re sick or even if you know far in advance) on a day you aren’t scheduled off there’s no real way to switch your shifts around. You have to either switch with a teammate or let it affect your performance rating which affects promotions. It feels super restrictive compared to my last role. It is a 24 hour call center so it makes sense but just be aware! Pay is great but it’s kind of a thing no one talks about which makes me think some may be getting more or less than me for the same position which doesn’t feel fair. Pay raises are not mentioned and no one knows how they work lol

avatar
AppFolio Response
6y
Love hearing that everyone you work with is always willing to help and that you feel supported by your leaders. Thank you for taking the time to write a review!
5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Culture is fair, fun and lifestyle friendly. Teams function as TEAMS. Leadership is laid back yet still able to drive rapid progress.

Cons

Not the most exciting products in the world - but once you get immersed there's a lot of meaty work to rally around.

avatar
AppFolio Response
6y
Great comment - teams really are important here, one of our values is 'small focused teams keeps us agile' !
Viewing 748 - 750 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.