Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,215 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 208 reviews)); "used to be great people and leaders" ((in 159 reviews)); "Company culture is great and business trajectory is impressive" ((in 78 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews)); "The benefits are great as well!" ((in 59 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "No training for new hires." ((in 15 reviews)); "Bdr salary is low and leads are bad" ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What AppFolio locations have received the highest employee ratings?

San Diego , Santa Barbara , Goleta , Dallas , Los Angeles , Richardson

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AppFolio

AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Feb 28, 2025

Low Pay

Onboading specialist

Recommend

CEO approval

Business Outlook

Pros

If in the office, snacks and coffee perks.

Cons

Compensation is lower compared to industry standards, and salary increases are limited without promotion. During Q4 and Q1, workloads can be particularly demanding, with ongoing promises of improvements that are often delayed. Additionally, staffing levels may not always be sufficient, leading to increased workload pressures on the existing team.

AppFolio Response

Thanks for your feedback. We’re glad you’ve enjoyed the in-office perks and appreciate you sharing your thoughts on compensation and workload. We’re committed to competitive, equitable pay through our pay-for-performance philosophy, which considers performance, experience, internal equity, and market benchmarks. We know external comparisons can shape expectations, especially across companies of different scale, and we aim to provide transparency around our approach. We also recognize that workloads fluctuate and we continue to assess resourcing to best support our teams. If you have concerns, we encourage you to connect with your manager or HR Generalist. We value these conversations and your contributions.

2.0

Feb 26, 2025

Poor Pay

Client onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

They have good maternity leave benefits

Cons

low pay, managers are very cliquey, often block internal movement due to being understaffed, prioritize work over well being.

5.0

Feb 24, 2025

Great company to work for!

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and atmosphere, good benefits, and meaningful work that helps people.

Cons

More growth opportunities would have been appreciated.

Viewing 76 - 78 of 1,142 Reviews

Jobs at AppFolio

User Experience Designer

User Experience Designer

User Experience Designer

User Experience Designer