AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

83% approve of CEO

67% positive business outlook

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 12, 2020

Putting their Employees First

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After reading the title, I'm sure you'll be shocked by this response but AppFolio truly cares about it's employees. The amount of resources, thought and action they take in empowering everyone to be healthy impactful employees really sets this company a part. Amidst everything going on with COVID-19 the company has thrived and continued to grow. The product is continuously improving and those of us in the frontlines of service can actually see the benefit our software is bringing our customers. The people who surround me are just as hard-working and proactive in their work that they inspire me to be my best. Leadership is trustworthy and lead with our company values.

Cons

We all definitely miss the office but with WFH we're doing a good job staying connected.

5.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

When job searching the last time, one of my big priorities was that I wanted to find a company where I believed in the mission, believed in the leadership team and could stand behind the decisions folks higher above me made. In an interview process it is really hard to truly find these things out vs. lip service, but having known a couple of people already working at AppFolio I came into the role confident that I had found the right place and I have not been disappointed in the slightest. The leadership in general (exec or not) at this company is extremely humble and helpful - they want to see you succeed and be the best at your role that you can be. From a product perspective - the product is outstanding - another difficult thing to truly confirm in an interview process unless you've worked on the product as a customer previously. There will always be feedback from clients saying they wish it did this or that, but it is a product anyone can stand behind and be proud of. The benefits and work-life balance that you will get from AppFolio are top notch. A lot of companies claim work life balance only for you to later be pressured to be available 24/7 and here when I leave for the day, I am done. I get time to focus on my family and life outside of work. Seeing the way they have handled Covid and the many people who are at home with kids and have been for months speaks volumes of their true belief system and outlook of work-life balance. I have had the flexibility from my manager to do what I need to take care of my kiddo and work odd and slightly fewer hours than what I normally would. Our benefits package has been similar to what I had in previous positions, but in speaking with friends at other companies it's a solid package with really low cost for health insurance and both HSA/FSA options. There's certainly more to the package, but those were the 3 most important things for me personally.

Cons

The most difficult thing about this position is the accounting background that so few new hires have that makes it so much easier to understand the product. The pro in this is that you are not alone in not knowing accounting when you start. There is an intense multi-month training program to get you up to speed, but unlike other software where you just learn the point and click of the software, here it's also super helpful to have (or be willing to learn on the job) some accounting principles to help guide you in conversations in clients. I knew this was an accounting software coming in, but I was still surprised by how steep the initial learning curve was. If you aren't willing to take ownership of your learning, then don't bother applying. If you are willing to take ownership of your learning, then know the learning curve will be steep, but it is definitely doable.

5.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

AppFolio has a great culture. One of the biggest reason you would love to work here is the AppFolians. I have met many wonderful people that I love to hang out with even after work. The on-boarding process was smooth and helpful. There are many academy sessions that can you learn the products. I continue to benefit from those academy sessions even when I have been in the company for over one year. My manager makes great effort to support me and helps the team succeed. I feel that my voice is heard and valued. The company respects and cares about personal well-being. The work-life balance is great.

Cons

Even though the career path is clear, the title doesn't really translate to other companies. Unlike L's in Google and Amazon or E's in Facebook, AppFolio don't have that many of levels to match other places. It doesn't really hurt much since many would stay. Another con might be the compensation. It is competitive enough in San Diego area but not the top tier. To me, the pros win.

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Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.