Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "Company culture is great and business trajectory is impressive" ((in 72 reviews)); "benefits are great" ((in 68 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 53 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 42 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 74 reviews)); "• The training is a complete nightmare, and while they tell you reach out for help it takes half a day for anybody to respond." ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "The salary is low compared to similar roles for other companies." ((in 11 reviews)); "Compensation is lower" ((in 11 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Work/Life balance

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 28, 2020

Fun, Positive Environment & the Software Sells itself

Inside sales representative i

Recommend

CEO approval

Business Outlook

Pros

AppFolio's culture is incredibly unique. The company hires sales reps that will add to the positive environment and get along well with current employees. It is honestly FUN to go into work every! Also, the sales department here is very different than typical sales departments - individual reps are willing and eager to help each other work deals, even when there is no incentive to them personally. We all just genuinely like to see other reps (our friends) succeed and hit milestones. It's an incredibly positive and motivating environment - lots of humor, laid back setting. Also, the product is amazing and essentially sells itself.

Cons

Only con I can think of is that it's an open work environment, so be prepared to sit very closely to your entire team. Everyone can hear you on calls - limited privacy.

AppFolio Response

5y

Love hearing that you find our sales floor positive and motivating - there's nothing better than feeling connected to and motivated by your colleagues!

5.0

Jul 28, 2020

Agile and Forward-Thinking

Account executive

Recommend

CEO approval

Business Outlook

Pros

I've worked at AppFolio for a few years knew it was a great company to work for but those feelings were reinforced when the pandemic hit and we were transitioned to working from home. Everyone at the company, top to bottom, did their part to make the transition as seamless as possible. While current circumstances aren't ideal, I feel fortunate to be a part of a company like AppFolio.

Cons

Now that we have shown that we can effectively work from home, it would be nice to have the option in the future when things return to normal.

AppFolio Response

5y

Thanks for taking time to share your experience and for appreciating AppFolio's work environment!

5.0

Jul 28, 2020

Amazing culture and agile development

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

Leaders and management are very trustworthy. Love the people I work with every day. Terrific place to work. Truly agile software development, not just a buzz word.

Cons

Salaries could be more competitive with other software companies.

AppFolio Response

5y

Happy to hear that you trust the leaders and team around you -- this is so valuable !

Viewing 895 - 897 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

AppFolio

AppFolio reviews

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Ratings by demographic groups

Reviews by job title

Fun, Positive Environment & the Software Sells itself

Agile and Forward-Thinking

Amazing culture and agile development

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