AppFolio reviews

4.0

82% would recommend to a friend

(1,141 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Mar 16, 2019

Not as good as it sounded

Recommend
CEO approval
Business Outlook

Pros

Some very nice people, free clothes, food, close to beach

Cons

There is not trust or real appreciation in Engineering. They sell you how great it is but then you find out it is not what it seems during interviews. People are fired without a good reason, and others are quitting because of limited opportunity, fear, and bad management. I have seen many leave in a short time. If you want a quick experience, it is maybe fine, but not for long term. I was happy when I moved here for this job but now I wish I took a different offer.

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AppFolio Response
7y
So many AppFolians, and especially engineers, have a great connection with our business goals and the problems they solve that have significant impact on our customers. It sounds like you're not finding that connection in the work you do - I encourage you to reach out to your manager to share your experience and look for opportunities to get closer to our customers.
3.0
Nov 4, 2018

Great Culture at a Cost

Recommend
CEO approval
Business Outlook

Pros

Great place to start work out of college, or jump to from another company after years of experience in a similar position. Most people here are great humans and the office space feels modern / open. For the most part, employees are uplifting and well-educated. High level of trust in employees to accomplish jobs in their own ways. Opportunities to jump across departments eventually. Founders are humble and friendly.

Cons

This is generally an extrovert's company, it can be difficult for introverts to work in the open office plan or participate in department activities. Pay is lower compared to other tech companies for the same position even though the product is an accounting tool with complexities. Pay has generally increased, but not enough to match for inflation and rising rent costs in Santa Barbara. Customers are not always the nicest. Competitor companies will offer higher salary raises for the same position. Annual salary increases are generally not based on performance, but rather the business need in your particular area of work. HR and management hasn't used stats/comparisons to other employees to explain annual increases.

1.0
Jun 6, 2018

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free lunch every now and then

Cons

Poor management, lack of training, lack of culture, it's literally all fluff like the other low comments. It's a pretty fake environment and you shouldn't trust people there. There really isn't any growth either unless you want to become senior in your role. Pay is low and it's not open to negotiations. There's no work-life balance. Accruing PTO takes forever! I personally witnessed on multiple occasions, managers requesting their employees to post positive reviews on this site. Don't fully believe all the hype you read about.

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AppFolio Response
8y
It sounds like you're not having a great experience here. There are so many examples of AppFolians who start a career here and find success through hard work and maximizing every opportunity. That does require that you own your own destiny - I encourage you to find some examples around you of others and gather advice on how to find happiness here at AppFolio. Life is too short to stay in a position that isn't the right match for you - we wish you the best.
Viewing 88 - 90 of 1,141 Reviews

Glassdoor has 1,214 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.