AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 11, 2016

Awesome Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture, Smart people, fun environment. Truly a company that walks the talk when it comes to the values.

Cons

Salaries in Customer success are low compared to the requirements of the job and the work load. also need to invest a bit more in customer support in order to continue to be the software of choice in the industry.

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AppFolio Response
10y
Thank you for taking the time to share your thoughts on working at AppFolio - glad to hear that you feel that we walk the talk when it comes to values.
5.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Everyone is so friendly, and the job training is very hands on. Managers are very eager to watch you succeed as well as teammates. Wonderful place to be so far.

Cons

None yet! I'm still new so I have no complaints.

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AppFolio Response
10y
Thank you for taking the time to write a review -- so glad to hear you're starting out happy here!
5.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Over time every role evolves from green to ripe to rotten. If you're lucky enough to be in an environment that feels ripe for years and years - hang on to it! Appfolio is that ripe place for me and I feel lucky (along with prove I'm deserving) every day. The reality is that success is equal parts environment & personal mindset . Appfolio's environment is inspired from the top down as a place that celebrates excellence and strives for continued improvement. AppFolio is on the cutting edge; we're inventing, innovating, and optimizing in every department from Engineering to Customer Success. Every time I read about a new Sales technique from a SaaS thought leader it's a technique we implemented months ago and are already executing and optimizing. It's the environment that has kept me ripe for a long time and makes rotten seem like a myth. Regarding personal mindset - Belief governs behavior. Believe you'll win, and you will. Focusing on something negative that you can't change is simply not useful. You'll be successful here if you are genuine, positive, and motivated by achieving success for yourself and a team. If you're resistant to change, love pointing out a mistake, and only care about yourself... become a tax auditor.

Cons

The cons of working at AppFolio are like the saying, "once mans trash is another mans treasure." One's Trash: Vertical market means work is repetitive. One's Treasure: Instead of focusing on different personas, a million different use cases or value props focus is instead turned to mastery and execution. One's Trash: Appfolio expects a lot from their people One's Treasure: People more frequently fall to the lowest denominator than rise to the occasion. Working at a place with a very high "low bar" means everyone is putting out 100%

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AppFolio Response
10y
Love this title - 'Bleed Blue'! Thank you for taking the time to share your experience -- I absolutely agree that success is equal parts mindset and environment and we're so happy you're choosing to grow your career here with us. Keep Bleeding Blue!
Viewing 1060 - 1062 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.