Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 200 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 65 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 46 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 69 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "No training for new hires." ((in 14 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

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AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jan 28, 2017

Great people, less than stellar compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best part of AppFolio is its people. I absolutely love everyone on my team and the positive work environment.

Cons

Although the atmosphere is great, the compensation is lacking. There isn't any form of pay structure, review system, and it seems that raises only come with position changes. Post-IPO life is also quite different.

AppFolio Response

9y

So glad to hear you love your team and the positive work environment - this is so important and is a key element to loving your job. It sounds like you feel that you've really delivered a lot of value to the business in your current role. I've seen the career paths, documentation and presentations that illustrate what it takes to earn a new opportunity in the company - I recommend you take the time to reflect on the skills you've developed and your accomplishments and match those to the career growth opportunities that exist today. If this is challenging to do on your own it can be a great exercise with your manager - be candid, positive and fact-based about what you've accomplished and ask for a better understanding of what it takes to grow into more responsibility here at AppFolio.

5.0

Apr 24, 2016

SDR

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

The company culture is great! The people you work with make it fun to come into work everyday. Good management, good snacks, good times.

Cons

Nothing big. Sometimes the free drinks in the fridge aren't cold when you first get in but other than that, everything is awesome.

AppFolio Response

10y

Thank you for taking the time to write such a nice review. And I agree, it's so frustrating when the Perrier is not ice cold :)! I'll share your feedback with the SDR Management team - they are really investing lots of time and energy to provide a super balanced set of skills and will love to hear that you're appreciating the encouragement.

5.0

Mar 31, 2016

Fun work, fun people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I feel like my manager and coworkers are invested in my success and continuous education. Also, with all of the customer events we hold around the country, there are opportunities for travel--huge plus!

Cons

Inter-departmental communication needs to get better as the company gets bigger and bigger.

AppFolio Response

10y

So glad to hear you feel your team is invested in your success -- this is really important! You're right - it is always more challenging to stay connected with other departments as we grow. We do host the monthly company meeting and if you have other ideas about how to increase communication across groups please email them to me. Thanks for taking time to write a review!

Viewing 118 - 120 of 1,144 Reviews

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Great people, less than stellar compensation

SDR

Fun work, fun people

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