AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

I've been at Appfolio since late Nov 2022 and I can not be happier to work for Appfolio, Thye put their employees and customers first, there's transparency throughout the business and there are always ppl here to help you especially if you just ask. I do not mean to sound overall positive but its just the truth if you have worked at a crappy sales company Appfolio will almost feel like a vacation while you are at work, and that's primarily because of the culture, the work environment, and even the approach they'll use to train you here. Overall its a great company and I see myself here for the long haul

Cons

There are minor cons in various segments but I will speak to SMB sales only, I wish we had more partnership deals that allowed us to properly game plan with our BDR'S but other than that the company is great.

4.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are top notch, offices are amazing, and benefits are good.

Cons

The customer care role is chaotic. There are too many requests and not enough people to cover them well. The types of issues we resolve can also be very complex - Sometime I feel that I have the knowledge of an accountant but am paid the salary of an average customer care rep.

Viewing 142 - 144 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.