Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AppFolio

      Engaged Employer

      AppFolio reviews

      4.0

      82% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      82% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Mar 26, 2019

      It's all up and to the right and it gets better as we grow

      Manager, onboarding services
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at AppFolio just shy of 2 years and in that short time I've moved from a more entry-level position of Data Migration Specialist in the onboarding department all the way to managing an entire team in the onboarding department. The growth potential here is insane and I'm not an outlier. Most of my peers have moved up to senior or manager positions as well. My department alone has more than doubled in size since I've been here. I've been at several companies before starting at AppFolio and my only shame is that it took me this long to find it. It still blows my mind that this is some people's 1st or 2nd job. I can't imagine where I'd be today if I started here 8-10 years ago instead of grinding it out at other companies. It sounds cliche to talk about the "culture" but that's exactly what keeps me at AppFolio. The company truly cares about its employees and it shows across compensation, benefits packages, PTO, and all the great amenities they provide. Beyond that, they deliver a truly amazing product that I feel confident standing behind which makes my interactions with customers all so much easier. I've been at companies before where I didn't believe in the product or level of service we provided and as such it was hard to feel invested in the company or want to stay. AppFolio is basically the opposite of that. To sum it all up, I'm here for the long haul.

      Cons

      It used to be my commute but I've invested in a home nearby so now it's not an issue.

      avatar
      AppFolio Response
      7y
      We do truly care about our employees and everyone works to make this a great place to come to work every day. Thank you for appreciating and contributing to it!
      5.0
      Mar 16, 2018

      My AppFolio Experience

      Customer success account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Where do I start... AppFolio has opened up so many doors for my professional development & internal growth. Leadership is not only transparent but they are willing to partner with the teams in hopes of working together to accomplish their goals. In the past 3 years, I have been promoted 6 times and have never been held back from a new opportunity to continue growing my AppFolio career. Executives are constantly interacting with departments and making sure everyone is up to speed on recent news, new ideas, & overall health of the company (which is very ensuring). Again, the opportunities for advancement are everywhere (as long as you bring a positive outlook and strong work ethic to your team/department). Overall, I owe so much of my success to AppFolio and couldn't have choose a better place to advance my career.

      Cons

      No cons, everything has been wonderful!

      avatar
      AppFolio Response
      8y
      Love to hear that you're having such a great experience with AppFolio. Thank you for taking the time to share it!
      3.0
      Nov 22, 2017

      MCC

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      AppFolio has a great culture and the benefits are spectacular.

      Cons

      When you start working in MCC you are told there is a lot of room for growth but that is false. In my time there only 3 persons were promoted into other department’s. Only the “favorite” workers get promoted. Another thing that is bringing down MCC is the managers. Some of the new managers in MCC are condensending. They are rude and have been known to talk bad about associates. Associates have found out what some of these managers are saying about them, which is why they have given up trying to work harder and have resorted to gossiping. I believe management is a reflection of the company and these new mangers are not painting a good picture. There are some mangers in MCC that truly do an amazing job and deserve credit!

      avatar
      AppFolio Response
      8y
      Our Maintenance Contact Center position is a great opportunity to launch a career at AppFolio - but we do have high expectations for those who want to grow into other positions in our company.
      Viewing 166 - 168 of 1,144 Reviews
      Related searches: AppFolio jobs | AppFolio salaries | AppFolio benefits | AppFolio interviews
      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.