Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 199 reviews)); "used to be great people and leaders" ((in 166 reviews)); "Company culture is great and business trajectory is impressive" ((in 76 reviews)); "benefits are great" ((in 64 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 61 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Bdr salary is low and leads are bad" ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Oct 20, 2017

Best job I've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is the only place I've worked where people are happy when they arrive, happy in the middle of the day, and happy when they leave. AppFolio's worked very hard to recruit positive people and it shows. AppFolio also works hard to keep everyone involved in the company's future. I never feel like I don't know what's going on with our business and I know I have a part to play.

Cons

Customers think we can do anything so they ask for everything! But that's not really a con. It just means we stay busy. But some business cards to hand out and/or brag with would be great.

AppFolio Response

8y

This is such a great comment 'I never feel like I don't know what's going on with our business and I know I have a part to play'. I'm so glad to hear you feel valued and that your contributions matter - thank you for choosing AppFolio as a place to grow your career.

5.0

Oct 20, 2017

Five Stars!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

AppFolio is a fabulous company, all the way around! We build products that make the lives of our customers easier and help to fuel their business success (check out the countless number of testimonials from our customers on appfolio.com and mycase.com). We have an amazing leadership team and hire passionate, driven employees that make AppFolio an enjoyable place to come to work every day and make us proud to sport the countless number of shirts and other swag we’ve received around town. AppFolians also love giving back to our communities, as evidenced by the endless number of fundraisers, volunteer opportunities (AF now offers free volunteer days too so you don’t have to use PTO to spend time volunteering), and even initiatives to improve our environmental sustainability in the workplace. It has been so exciting to see AppFolio grow over the years and to see all of the aggressive goals that we’ve set obtained year after year. AppFolio has grown in a respectable fashion by making smart investments rather than frivolous purchases, which set the company up for long-term success. Along with the business growth have come tremendous personal growth opportunities. While AppFolio encourages employees to own their careers, they also go to great lengths to develop and retain their top talent and invest heavily in personal and professional growth opportunities to help them be successful.

Cons

It's been a challenge to avoid all of the temptations around the office. From the weekly bagel deliveries to the shelves and fridges full of snacks to the regular Happy Hours and celebrations, it can be very easy to overindulge. I should be spending more time in the daily lunch workout classes instead!

AppFolio Response

8y

Yes - try to limit the bagel eating....it's hard! Your advice to management is perfect - these are all the things we need to keep doing. We hope to keep you with AppFolio for a very long time!

2.0

Sep 9, 2017

Customer Success Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, awesome company, friendly workers

Cons

Not enough pay for what we do, stress not worth the job, mountain of workload everyday

AppFolio Response

8y

Customer Success is a tough but rewarding role - we have so many great stories of AppFolians who started their career on the front lines and battled through the highs and lows of customer service. I'm sorry it didn't work for you but hope you find success at your next company.

Viewing 169 - 171 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

AppFolio

AppFolio reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best job I've ever had

Five Stars!

Customer Success Manager

Jobs at AppFolio

AppFolio reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

AppFolio reviews FAQs

Jobs at AppFolio