AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
avatar

Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Autonomous, great culture, company truly cares about employees, challenging work, use emerging technologies, supportive of career growth

Cons

Constantly busy (which is not always bad)

avatar
AppFolio Response
8y
So glad to hear that you're happy working here - after 3+ years it's great to hear that you feel cared about and have the space and autonomy to do your work. We are super committed to keeping the small company culture feeling as we grow - thank you for being part of our growth!
2.0
Aug 18, 2017

Customer Success Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice people and overall welcoming environment.

Cons

Salary for what you have to put up with is not worth it. Superiors are not transparent with the overall outlook. Be aware that you will be demonstrating a software -similar to a software engineer at other companies.

avatar
AppFolio Response
8y
Being on the front lines working with customers is a great entry point from which to develop a career at AppFolio and this position is both rewarding and challenging. It is an opportunity to develop skills that are important in any role in a company and we have many employees who embrace this opportunity, stay tough through the challenging points and continue to grow here.
5.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

I have worked at AppFolio for 4 years in virtually every position in the sales organization including Sales Development Representative, Inside Sales, Sales Ops, and Account Executive. Below are my thoughts: First, the leadership at AppFolio is second to none. They have worked hard to create a culture of tribal knowledge and support that persists even after significant growth. You can genuinely walk up to anyone on the Sales floor to ask for help and they will put down whatever they are working on to make time for you. It's a privilege to work for a company where "winning" means that you win together, and your manager is looking out for your professional AND personal success. No where else will you find so many tools readily available including great sales training, 1 on 1 mentorship, extensive industry exposure, and a group of people at all levels who all want you to be successful. Second, it's awesome to do sales at a company where we genuinely have the BEST product for our customers. This means one can be absolutely confident when talking to prospects, and every department works together to proliferate an organization centered on great software that truly changes the lives of our customers. The best part? AppFolio is continuing to surge farther and farther ahead of the competition. Lastly, career growth at AppFolio is extensive and thoughtful. This means that the most senior people don't always get the first promotions. Instead, management develops each person based on his or her personal strengths and career goals while also following what will be best for the company. Career options are abundant with clear guidelines on what is expected of an employee to get a promotion or make a transition between departments. Overall, AppFolio is an excellent choice for the individual who is interested in starting his/her sales career or already has 10 years of experience and is looking for a company to call home.

Cons

Don't expect to work at AppFolio and be immediately successful just because you did great at your previous sales job. It is important to work hard and put in your time to learn the product and the industry. The company doesn't pay as generously as similar positions, but the culture and organization more than makes up for it.

avatar
AppFolio Response
8y
Best headline yet....although Super sizing a meal might not always be your best choice for long term health :) 4 years in every position on our sales team gives you such valuable perspective and I'm so glad you took the time to share it for others to read. Your advice to keep communications lines clear and accessible is great - thank you for appreciating the energy and investment the leadership team puts into the program and every individual on the sales team. Making AppFolio a great place to come to work every day and grow your career is so important to us, so thank you for maximizing your opportunity and making such a difference in our business.
Viewing 172 - 174 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.