AppFolio reviews

4.1

83% would recommend to a friend

(286 total reviews)
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Shane Trigg

83% approve of CEO

67% positive business outlook

Reviews by job title

286 reviews

Reviews about "Compensation"

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4.0
Oct 21, 2018

Good company for your career

Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - Work is easy and free of pressure - Beautiful Santa Barbara

Cons

- Pay is lower than average in CA - No free lunch provided everyday

5.0
Oct 17, 2018

I love this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Awesome leadership team. Being a publicly traded company, change within AppFolio and the product itself is necessary and constant. Executives are transparent in the reasons behind these changes, which allows employees to understand how the company ultimately makes decisions. This is rare for a company of this size. While AppFolio has grown substantially since I was hired, this is something that has not changed and I hope never will. - SO MUCH opportunity. Employees are encouraged to be forward-thinking in their career and management always looks internally when a new position opens. I have received 4 promotions in the span of 4 years. - Amazing people. I have met some of my closest friends working at AppFolio. They hire positive, hardworking people that you actually enjoy being around outside of work. - Cross departmental movement/learning opportunities. There are frequent meetings held for the sole purpose of educating employees on the inner workings of other departments to ensure we are all aligned as a business and to foster career progression. Employees are always supported if they have an interest in a position that falls outside of their department. - Impressive product. Employees are able to meet customers at trade shows, our annual customer conference, and luncheons hosted throughout the year across the country. Getting that face-to-face interaction allows us to see the positive impact our software has on our clients and their businesses. - Work hard, play hard mentality. The teams I have been a part of have always been rewarded for their success. - Compensation. We're all here to make money.

Cons

I can't think of any!

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AppFolio Response
7y
Glad to hear you've found so much opportunity here - we love hearing these career growth success stories. Thank you for taking the time to share your experience and the great advice as we grow. We're continuing to invest in even more leadership and manager skills training - you've seen us ramp this up quite a bit this year and we will continue to add more in 2019.
4.0
Oct 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The company culture is great - everyone who works here is not only a coworker but a friend. The job challenges me every day (but not too much) and I have autonomy in my day to day work (I can make my own call schedule, am able to innovate on processes). I also feel my feedback regarding the work we do as a department and my ideas are heard and acted upon by management.

Cons

There still is not a great review structure in place. We only get reviews and are only qualified for a raise once per year (unless you move to a new team). Because of this there is a lot of turnover in the teams and this can be tumultuous and feel overwhelming (constantly having to pick up work from people who are leaving to seek better pay). I personally have experienced having to wait an unexplained amount of time to receive a promotion, only to realize the reason I had to wait was so the company could lump together my promotion and my annual raise I was already receiving. It was disappointing to say the least - and when I tried to negotiate salary I was shot down. There is never a good explanation as to why you are receiving the raise that you are, and oftentimes management is not transparent about things like pay. If you work in services (Customer Success specifically) it is going to be at least one year until you feel fully confident with the product and you are qualified to move to another team. The first year at AppFolio can be rough because of the learning curve and the difficult customers you will have to deal with in the Customer Success queues. But if you stick it out the benefits of the next many years you will likely spend with AppFolio are absolutely worth it!

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