Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,220 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 215 reviews)); "Company culture is great and business trajectory is impressive" ((in 77 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 59 reviews)); "The benefits are great as well!" ((in 58 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 45 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 68 reviews)); "Bad management, impossible to hit goals" ((in 37 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Long training period that seemed more checklist oriented vs. valuable to prepare" ((in 18 reviews)); "Bdr salary is low and leads are bad" ((in 16 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , New York , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(286 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Work/Life balance

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

286 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 1, 2016

Fantastic place to work

Training manager

Recommend

CEO approval

Business Outlook

Pros

Great company culture. People are some of the best people I've ever had the pleasure of working with. Fully stocked kitchen and management that really cares about your development as an employee.

Cons

There aren't many downsides at all. The pay can be a bit on the lower side of the spectrum for the jobs you're working but not excessively so

AppFolio Response

9y

Thanks for your feedback and glad to hear you feel that the management team is invested in your development as an employee.

3.0

Jul 12, 2016

Good and Bad

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

the people that work here are great. They hire young, excited people who are enthusiastic about what they do. They have a kitchen stocked with snacks, and dogs are welcome. All the 'fringe' benefits you expect from a tech company

Cons

The salary is poor, and there is no room for advancement (unless you are a software engineer, who are paid well and afforded opportunities for growth). All managers are hired from outside the company, and the majority do not come from tech, or the relevant department, so employees end up training their bosses, which creates an understandable amount of resentment. They also have no compunction with terminating employees when it is a good 'business decision', regardless of performance or fit. There are certainly some growing pains as they try to find a balance between being a good place to be all day, and making money. They have not found this balance yet.

AppFolio Response

9y

I love to hear that the people who work here are great....and I completely agree! It sounds like you are frustrated in your current position and feel you've been overlooked for other career opportunities. The onboarding specialist role is a great entry level position and I encourage you to take charge of your own career here at AppFolio - reach out to your manager and identify the skills you've acquired and grown during your time as an onboarding specialist. We have a number of open positions in the company, review them and translate your skills and accomplishments to find and go after your next career opportunity. Feel free to ask our HR team for additional help and guidance -- the most successful AppFolians own and drive their own career destiny here at AppFolio and I encourage you to take advantage of the resources that exist to make it happen for you.

5.0

Apr 24, 2016

SDR

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

The company culture is great! The people you work with make it fun to come into work everyday. Good management, good snacks, good times.

Cons

Nothing big. Sometimes the free drinks in the fridge aren't cold when you first get in but other than that, everything is awesome.

AppFolio Response

10y

Thank you for taking the time to write such a nice review. And I agree, it's so frustrating when the Perrier is not ice cold :)! I'll share your feedback with the SDR Management team - they are really investing lots of time and energy to provide a super balanced set of skills and will love to hear that you're appreciating the encouragement.

Viewing 271 - 273 of 286 Reviews

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