Applebee's reviews

3.7

58% would recommend to a friend

(9,793 total reviews)
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Tony Marolejo

68% approve of CEO

48% positive business outlook

Applebee's has an employee rating of 3.7 out of 5 stars, based on 9,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Applebee's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Feb 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Good money and good guests

Cons

Long work weeks sometimes with back to back Shifts Ex. 4-close and 7.30A-5.30p. Not always show recognition to managers that are breaking there back to make employees and guests happy.

1.0
Jun 15, 2009
Recommend
CEO approval
Business Outlook

Pros

you get paid sometimes if people tip you you get to eat off people plates before the food goes out free soda!

Cons

you lost a little part of your soul each shift the company does not care one bit about you, you are completely disposable after tips you make minimum wage your a personal slave and people treat you as such (or worse)

3.0
Mar 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Company does offer some benefits, even to part time employees, which can be hard to find in a service job. Management is fairly flexible with requests for time off or needing to work shifts around other schedules, such as second jobs or school. It's fine for a weekend job when you just need extra money, but you'd have to work really hard to make a living here. I've never seen anyone promoted to a higher position (i.e. from server to bar), but you can apply to management through HR, no recommendation required (that might explain some of the managers!)

Cons

Base pay stinks - $2.13/hour plus tips (which is standard for serving) but you also have mandatory tip out to host staff (2% of sales). This can eat a good chunk out of your hard earned money. They only pay host staff $4/hour, well below minimum wage, but make servers tip them out just for doing their jobs to make up the difference. No bus staff, though when you're already tipping out host staff that's probably for the best as far as your wallet is concerned. You also tip out the bar a % of your liquor sales, which is standard. Don't expect huge money. You have to work the right shifts and have the right customers to really make decent pay. Of course with the economy you have to work even harder for your tips, people aren't giving as freely as in the past. The discount is a joke. No comp unless you just finished a shift, then it's $3 off for 1 shift, $7 for double shift. No discount if you didn't work. Most people don't bother to eat there since their meal will still cost them $4-5 with the comp, and don't forget you have to tip the bartender 15% just for ringing in your order! Management is so-so. Some take their responsibilities seriously but other seem to be on the same mental level as their young employees, making crude jokes and flirting with the young girls. They've recently attempted to rebrand themselves as a place to watch sports by adding better tv's and sound to bar areas. This leads to excessive noise across the small restaurants, and many customer complaints from people who are expected a "neighborhood grill" rather than a sports bar atmosphere. When sports aren't on they've begun playing rap and pop music, also fairly loudly. It can be Sunday at 10:30 a.m. and Applebees sounds like they're keeping the party going from the night before. You can imagine how the "everyday" customer reacts, but no amount of complaining to management has changed anything.

Viewing 304 - 306 of 9,793 Reviews

Glassdoor has 10,435 Applebee's reviews submitted anonymously by Applebee's employees. Read employee reviews and ratings on Glassdoor to decide if Applebee's is right for you.