Applebee's reviews

3.7

58% would recommend to a friend

(579 total reviews)
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Tony Marolejo

67% approve of CEO

47% positive business outlook

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579 reviews

Reviews about "Culture"

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2.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The staff was for the most part pleasant as were our customers. Managers were okay, but not the best.

Cons

not much room for advancement, a lack of knowledge of where one employees job ended and the other began, and general lack of care about customers. Also, low pay for anyone who wasn't serving. Maybe this accounted for the lack of teamwork

3.0
Sep 2, 2014

Good high school job

Recommend
CEO approval
Business Outlook

Pros

Opportunity to make great money for a high school job. Provides a great environment to develop customer service and communication abilities.

Cons

Hours can be unpredictable. Business can be undpredictable as well, meaning you might be stuck there when it isn't very busy, and you will be doing a fair amount of work for little to know money in a given shift.

2.0
Aug 22, 2014

Worst job ever

Recommend
CEO approval
Business Outlook

Pros

I made decent money and stayed off of welfare as a single mom. The hours were flexible and I met some good people.

Cons

I learned that most people lack basic communication skills, whether it's a co-worker, mgmt., or clientele. Mgmt., was in constant chaos due to the psychological harassment/abuse inflicted on them by their higher ups. As a staff, our shifts and sections were constantly threatened by our amount of sales and up sells, when half of the time people complained about their food and got discounts; making it impossible to stay consistent in the top percent. At the first applebee's I worked at, they cut our shifts if we started to make too much money. The franchise office lost my paperwork and lied by saying that they never received it when they had in fact made the confirmation that they had. A lot of the people who work there don't grow past the emotional maturity of 18, but I think that's a lot of people in any job. The clientele has made me lose faith in humanity.

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