Applebee's reviews

3.7

58% would recommend to a friend

(580 total reviews)
avatar

Tony Marolejo

67% approve of CEO

47% positive business outlook

Reviews by job title

580 reviews

Reviews about "Culture"

Return to all reviews
1.0
Aug 10, 2014

TSFR Applebee's Franchise

Recommend
CEO approval
Business Outlook

Pros

Salary was good for the industry. Worked many years for a great Area director. Until regions were switched.

Cons

Leadership team that lacks the understanding to run sit down restaurants, squeezing profit out of the buildings at the expense of guest service, unrealistic budgets, creates core values (employer of choice) yet has no meaningful action to make this reality, HR is biased and associates with staff outside of business, constant changes to leadership, leadership came from another restaurant and has moved most original staff out to hire friends from last restaurant franchise (TGIF), high accountability with no support, concerned with looking good instead of being good. (Don't work for TSFR AppleVenture).

1.0
Aug 6, 2014

Great vision, poor execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a gold card value system that really does create a potential for a great environment. It is obvious that there are great minds at work in striving to stay competitive with menu trends and technology. The salary benefits are also competitive and attractive.

Cons

Lack of focus and accountability on an operational corporate level. Hourly staff is overworked and underpaid.

2.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice employees, mid level management is superb and encouraging. Decent pay.

Cons

No real training guidelines, they kind of just throw you out there. The upper management was horrid, created an awful hostile workplace focused on goals not necessarily related to any important facets of the business. My general manager was disrespectful towards employees regularly and harbored a very bad temper. The management above him were not personable, and very discouraging - often during visits to the locations they would not even acknowledge you - for example, I once said a simple "hi how are you" to one of the area directors, and he simply ignored me and walked away after clearly hearing me, how is that for professional at all..? Also, when it came to compensation, often the managers would do everything in their power in order to cut wages of the hourly employees, and did not offer much respect to them in that aspect. I also tried to reach their HR department to report hostile actions by one of the managers, and I was blatantly ignored. There is no real organization in this company, whether it be in making sure an employee knows what they are doing, or installing any type of procedure in which to handle a given issue - as most often you were expected to "wing it"

Viewing 550 - 552 of 580 Reviews

Glassdoor has 10,435 Applebee's reviews submitted anonymously by Applebee's employees. Read employee reviews and ratings on Glassdoor to decide if Applebee's is right for you.