Applebee's reviews

3.7

58% would recommend to a friend

(9,788 total reviews)
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Tony Marolejo

67% approve of CEO

47% positive business outlook

Applebee's has an employee rating of 3.7 out of 5 stars, based on 9,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Applebee's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

10K reviews
2.0
May 6, 2009
Recommend
CEO approval
Business Outlook

Pros

It offers a very flexible schedule, but that is common the industry. It is clean as far as restaurants go.

Cons

Terrible hours. Management often over staffs the front of house, causing server sales to drop and thus less money at the end of the shift. They under staff the more expensive cooks, causing food times to increase, and thus less money at end of shift.

3.0
Apr 25, 2009
Recommend
CEO approval
Business Outlook

Pros

They'll hire just about anyone. It can be a fun way to earn a few extra bucks on the side if you need/want some spending money. There is little training before you can quickly start earning cash. You will certainly meet a wide variety of people of all ages. You are allowed quite a bit of freedom to be who you are. There is little to no knowledge needed before you can be making cash tips. There are very few mandatory meetings that will be held, and even if you do end up missing them, there are no real consequences. There is room to move up in the company if so inclined, but then you will probably want to be in attendance to those mandatory meetings.

Cons

They'll hire just about anyone. Works both ways. The food ingredients often seemed to be haphazardly shoddy at best. Often times there would be seemingly a third of all the food prepared sent back to the kitchen due to an unsatisfied guest. The fact that most of the cooks had little to no quality control checks on them or if done, they were performed by someone who was underpaid, over-worked, and/or untrained. The fact of the matter is the company is a restaurant of "cheap prices." The company makes its money by selling low quality ingredients prepared by inexperienced and/or over-worked cooks, which in turn are quality control checked by the aformentioned key holders, and then served by a generally uncaring server staff.

3.0
Mar 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Company does offer some benefits, even to part time employees, which can be hard to find in a service job. Management is fairly flexible with requests for time off or needing to work shifts around other schedules, such as second jobs or school. It's fine for a weekend job when you just need extra money, but you'd have to work really hard to make a living here. I've never seen anyone promoted to a higher position (i.e. from server to bar), but you can apply to management through HR, no recommendation required (that might explain some of the managers!)

Cons

Base pay stinks - $2.13/hour plus tips (which is standard for serving) but you also have mandatory tip out to host staff (2% of sales). This can eat a good chunk out of your hard earned money. They only pay host staff $4/hour, well below minimum wage, but make servers tip them out just for doing their jobs to make up the difference. No bus staff, though when you're already tipping out host staff that's probably for the best as far as your wallet is concerned. You also tip out the bar a % of your liquor sales, which is standard. Don't expect huge money. You have to work the right shifts and have the right customers to really make decent pay. Of course with the economy you have to work even harder for your tips, people aren't giving as freely as in the past. The discount is a joke. No comp unless you just finished a shift, then it's $3 off for 1 shift, $7 for double shift. No discount if you didn't work. Most people don't bother to eat there since their meal will still cost them $4-5 with the comp, and don't forget you have to tip the bartender 15% just for ringing in your order! Management is so-so. Some take their responsibilities seriously but other seem to be on the same mental level as their young employees, making crude jokes and flirting with the young girls. They've recently attempted to rebrand themselves as a place to watch sports by adding better tv's and sound to bar areas. This leads to excessive noise across the small restaurants, and many customer complaints from people who are expected a "neighborhood grill" rather than a sports bar atmosphere. When sports aren't on they've begun playing rap and pop music, also fairly loudly. It can be Sunday at 10:30 a.m. and Applebees sounds like they're keeping the party going from the night before. You can imagine how the "everyday" customer reacts, but no amount of complaining to management has changed anything.

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