1) Work Location Flexibility (sorta): Although the contract allows for remote work, there have been instances where employees were required to come into the office without a contract update or additional pay. It's important to thoroughly review all agreements.
2) Insufficient Guidance and Training: Employees may face challenges due to limited training. For example, recent resources like
the troubleshooting guide for Sales Engineers do not fully cover all aspects of their responsibilities.
3) Limited Financial and Career Growth: Salary increases can be slow and delayed. Despite requests for raises and promises made, it can take considerable time to see any adjustments, often accompanied by repeated justifications for the delays.
4) Financial Management Issues: There are concerns about the management of financial resources, including delays in reimbursements and procurement of office equipment. The absence of a CFO may contribute to these issues, as seen with delays in replacing damaged equipment.
5) Startup Mentality: The company may prioritize rapid product releases over addressing subsequent issues, resulting in Sales Engineers dealing with customer complaints. Other teams may be less exposed to direct customer feedback, leading to a disconnect between customer experiences and product development.
6) Communication Challenges: There may be coordination issues between departments, causing inefficiencies and misunderstandings.
7) High Workload with Low Compensation: The role can be demanding, with long hours and relatively low pay. Despite assurances of manageable workloads, employees may face extensive responsibilities with limited additional support.