Applied Systems is going down the tubes and is going fast. Applied fails to value both the employees that work hard for them as well as their customers. The constant changes they make to their system to "improve the software" AKA save Applied money creates a negative work environment for both Applied employees and customers. The support staff are over worked, underpaid and the turnover rate is terrible. This job is draining because Applied refuses to hire more help and over works its current employees. The over worked employees have to consistently take calls from angry customers (and who can blame them, cause the product is broken), and fight battles for Applied Systems upper management because they refuse to take responsibility.
The pay is a joke as are the raises. When I was first hired I can't tell you the amount of promises I was given in regards to moving up both promotion and salary wise. My drive was pretty much instantly crushed after the slap in the face raise I received after a year with the company. Yet I continued to push on. I saw morale plummet in the 2 years that I was with Applied. Hard work goes unrewarded and slacker employees get away with scooting by. It is this terrible balance that leads to the discontent throughout the company.
The CEO is great at selling promises and doesn't value his own employees. The shareholders are what matter to this business and the customers and employees are all impacted by this. The prices of products continue to rise, the products continue to get worse and the raises continue to shrink. Applied truly needs to reevaluate its business ethics and realize that happy customers and happy employees make for a great company.
There is promise at Applied because there are Supervisors and employees who truly care. However, the disconnect between management and the little people continues to send Applied in the wrong direction.
