They deceive their customers. We are taught to lie to the customers while knowing the truth about the pests. They not only lie to customers, but they lie to the employees and at times, employees can't even tell what is true and what is a lie. They make promises of bonus pay and incentives to motivate the employees to work harder, then later, give a lame excuse and don't even give them what was promised. I worked as a supervisor and got to see how the manipulation happened behind closed doors. I was placed in my position for the dedication I had to learn about pests, their habits, and the knowledge of the tools and pesticides we have. Aptive intends to save the most money even if it means giving a half-job to the customer, and they abusively trick customers into contracts. The employees are taught to trick customers into signing a new contract, saying that the previous one was lost, when in reality, it is a renewal contract. Later, when the customer realizes, they are told that they have to pay a cancellation fee. Aptive always makes sure that Aptive always wins. When I quick, I wasn't paid honestly for my PTO, and as always, a money hungry corporation will do what it takes to win at any cost. Employees are taught to do minimal jobs, not completing the initial contractual promises, and making a speedy lousy job for the customer. Aptive would threaten to chastise me if I would not do the bare minimum and I would of course refuse. Aptive later decided to simply take away all of the chemicals and products and tools I needed to completely a thorough job so that I wouldn't have another choice but to do a lousy job at best. I was a supervisor who would overlook employees and service technicians and the manager of the branch would do the same every once in a while. I would train the employees. I would visit someone who was trained by my manager and realize that they were told to only clean webs where the customer can see them instead of doing it the way it is supposed to be and was promised. ALL WEBS. Now, as the company grows, they hired too many workers, and instead of laying off the extras, they won't give anyone a minimum of 40 hours a week even though they were promised a full-time position. Aptive is horrible for all people. No customer nor employee should be partnered with Aptive. Bad news. I STRONGLY recommend going for a small local pest control company who has something to lose with each customer and employee. THEY will care about you and genuinely will. My own experience.
