Aramark reviews

Upper management misleads managers concerning available labor, equipment and support. Employees on all levels quit or were fired often. I was the 3rd catering manager in less than a year. I am one of many that received empty promises.

The whole of the culture has changed since going public. The disconnect from clients and staff is growing. Driven by an aggressive "my way or the highway" approach the culture is now everyone for themselves; it does not seem to be working. The staff is universally confused. The systems lack intergration and support. In many cases the systems have overwhelmed the FLM and hourly staff with paperwork. The clients notice this and the corporate, untested, unscalable, unprofessional recipes hinder the food quality. The corporate recipes are in general lacking and now truly represent ARAMARK as a prison food provider. Something a client used to describe the new ARAMARK. Most operations would be far better off a copy of then Betty Crocker Cookbook then the recipes provided by ARAMARK. These so called systems make a 90/10 rule impossible as managers live in the office to generate mounds of paperwork that must be reported to a database that is monitored from an ivory tower by people who have never actually worked with the systems. Should the self reported scores fall short the ivory tower will respond with; WRITE 'EM UP, HOLD 'EM accountable, if they can't someone else will. What ever may deflect attention on the real problem: THIS IS NOT WORKING! Everyone lives in fear at ARAMARK. Most are looking to get out.