Aramark reviews

3.3

52% would recommend to a friend

(12,107 total reviews)
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John Zillmer

58% approve of CEO

43% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Sep 25, 2025

Run far away…

Recommend
CEO approval
Business Outlook

Pros

You will gain valuable experience dealing with difficult people that will only help you in future situations. There are some good people mixed in all the chaos that are hardworking and are more deserving.

Cons

This was the worst job I’ve ever had. Over the three years I was employed here, it only declined. Certain managers are extremely insecure and tear others down instead of building their teams up. Lots of pointing fingers and refusing to help when assistance was requested multiple times. Manager refused to have one on one meetings so there was no communication, respect, or understanding of expectations. Can’t look to HR or upper management for help either, they are just as bad.

1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid weekly. Provided uniform and shoes. Two free meals a day.

Cons

This location has major communication failures. First, it took them months to perform a bid. The fall bid schedule was posted in April. They knew they were downsizing and the affected employees were not aware until the end of July. They had the entire summer to make this notification. Next, I accepted a part-time position and was told that a manager would contact me with a schedule, After waiting a week I had to contact them. Furthermore, the manager calls and leaves a message only giving partial scheduling information. Once I reached out again and got the full scheduling information, it was 3.50 hours less than the bid option.

1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent entry-level opportunity for those interested in operations and gaining basic management experience. Experience varies by manager: Possibility of a positive experience if paired with a strong, supportive direct manager.

Cons

Marginalization of non-operations roles: Other functions are treated as non-essential, with little regard for employee well-being. Highly variable leadership: Quality of leadership and priorities vary widely across managers. Short-term focus: Driven primarily by quarterly financial results, often sacrificing employee morale and client satisfaction. Weak HR function: Human Resources is transactional and lacks strategic focus on talent development or retention. High turnover: Frontline turnover often exceeds 50%, with no effective strategy in place to address it. Employees seen as expendable: Workers are treated as cost items, frequently laid off to meet financial targets. Poor internal coordination: Decentralized structure leads to inefficiencies, such as layoffs in one unit while hiring in another. Inconsistent strategic direction: Frequent shifts in company strategy create instability (e.g., centralization followed by decentralization). Outdated leadership: Current management is profit-driven and resistant to innovation. Lack of innovation: Long-tenured leaders hinder change and adaptability, contributing to client loss. Annual layoffs: September layoffs create a culture of job insecurity. Advancement based on politics: Career growth depends more on internal politics than merit or performance. Values not upheld: The company's stated values (like integrity) are not reflected in employee experience. Better alternatives exist: Competitors may offer greater stability, support, and opportunity.

Viewing 490 - 492 of 12,107 Reviews

Glassdoor has 13,028 Aramark reviews submitted anonymously by Aramark employees. Read employee reviews and ratings on Glassdoor to decide if Aramark is right for you.