Aramark reviews

3.3

50% would recommend to a friend

(12,083 total reviews)
avatar

John Zillmer

56% approve of CEO

40% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are into food service (i.e-managing a cafeteria, or corporate catering) the job is M-F, and hours are better than a restaurant. has great benefits package, ample opportunity to network in the industry. You will learn to manage people and will hands on do operations. there is never down time (this is good but not after working 10 hours every day) Free lunch.

Cons

Work 10-14 hour days 3-4times a week, with no extra compensation, Daily min of 10 hours is expected. start time 6am at most places. You can get stuck in the same position for years as promotion will only happen base upon availability and personal relationships with hiring managers. Your salary is only increase if you move from one account to another. Year review is base on corporate's nation wide perception of your activities contributing to their goals and not your actual performance on the operations.

1.0
Dec 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The position allowed me to work from home on occasion. The company provided a laptop and company cell phone to use.

Cons

- I was told after being hired that my age almost cost me the position, there was worry that I was too young. - The company always worried about Wall Street before their employees, often laying off employees or cutting their jobs completely (hourly staff) in order to make budgets. - My job was a traveling role, which was supposed to be Tuesday - Thursday for travel days. I often was traveling Monday - Friday, leaving well before 6:00 am Monday mornings and returning home well after 6:00 pm Friday evenings. - Upper management is terrifying, they only value people based off of titles. The teams I worked with would idolize the Regional VP, bending over backwards to accommodate her (things like ensuring she had her choice of seat in meeting rooms, with the rest to follow). - During COVID-19 the company did everything in their power to change client contracts (with client permission) to ensure there would be no loss to the business. Regardless, hourly and salaried employees were either terminated or laid off for over 7 months and were given less than 48 hour notice that this was happening. - Overall the experience was terrible. I would never work for Aramark again, and I would never recommend them as a service provider in a corporate office setting. I worked in higher education at the company, and the work they do is pathetic and quite frankly frightening. There were many times where a student would have a problem or complaint and it was immediately sent to legal to handle. They were terrified constantly of lawsuits, yet did nothing to prevent students or clients from being upset with the lack of service and caring from the teams. There were always excuses being made, sometimes there were even meetings where Aramark teams would be discussing how to get out of sticky situations rather than how to prevent situations from happening again. The management was horrible, my boss once slammed her fist so hard on her desk that she apologized for scaring her dog. It was made abundantly clear that if we didn't sell meal plans and meet performance, that we were to be punished by forcing us to go to our college campuses to sell meal plans ourselves. It was a horrible job, terrible company, and the best day of my life was when I finally got to leave that place after almost two years of being mentally manipulated.

3.0
Aug 3, 2019

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Flexibility when things are going well

Cons

Lack of competence between divisions of sales, plant support, and ceo level support

avatar
Aramark Response
6y
Thank you for your review. We truly value your feedback. To resolve your issue, I have forwarded your feedback to our sales department. Please reach out if there is anything else I can do.
Viewing 49 - 51 of 12,083 Reviews

Glassdoor has 12,998 Aramark reviews submitted anonymously by Aramark employees. Read employee reviews and ratings on Glassdoor to decide if Aramark is right for you.