Aramark reviews

3.3

50% would recommend to a friend

(12,083 total reviews)
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John Zillmer

57% approve of CEO

41% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
2.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Many opportunities for growth; company is trying to bring systems and processes into the future but are still far behind other companies in the industry

Cons

Work life balance is horrible due to massive layoffs in the past several years; annual 2-4% 401K match - if you do not make it to September every year - no match; insurance expenses continually rising while pay is not; annual raises max out at 2% every year regardless of performance; poor employee morale; former company culture that was treasured by employees has dissipated since new CEO took over a couple years ago

4.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, challenging workload, approachable management, opportunity to cross departments and lines of business.

Cons

Unorganized restructuring of accounting/finance departments has lead to an unachievable workload for those who have remained loyal and stayed with the company.

3.0
Dec 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay with average benefits. Company car or car allowance of $500/month both with a fuel card.

Cons

Constant micro management with huge emphasis on numbers that affect quarterly bonuses. Too many price increases given to customers (2 to 4 a year) by corporate, which causes issues for retention, contract attainment and base business growth (all of these numbers represent a large portion of your bonus).... Meaning that your bonus can be largely affected by corporate decisions that you have little control over. Also, the DM has to wear many hats. The DM has several customer call ins with service issues caused by the plant with shortages and appearance. The DM has to run a route when the RSR is sick, injured etc. due to constant staffing issues ( avg 2-5 days a month) and the phone issues, reports, conference calls and micro management still continues when you run the route. You will literally pull the truck over for an hour just to be on a weekly conference call that you have to listen to your GM tell you how important it is to hold your RSR team accountable at their daily check-in. There are not enough hours in the day to meet with your top 52 customer base once a quarter, meet with upset customers threatening to cancel (1-5 a week), negotiating contract renewals, 5-7 route check ins daily, attending new sales proposals with AE, installing new accounts, meeting with over 90 day non payment customers, 2 route ride alongs each week, weekly team meeting, weekly conference call, monthly trainings....and on and on!

Viewing 82 - 84 of 12,083 Reviews

Glassdoor has 12,998 Aramark reviews submitted anonymously by Aramark employees. Read employee reviews and ratings on Glassdoor to decide if Aramark is right for you.