Aramark reviews

3.3

50% would recommend to a friend

(12,084 total reviews)
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John Zillmer

57% approve of CEO

41% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Jul 10, 2020
Recommend
CEO approval
Business Outlook

Pros

-The pay was decent -Great learning experience for a young professional -Work with Great People

Cons

-Corporate pressures you to hit unrealistic metrics -Sales and service team engage in unethical behavior due to this relentless pressure -Customer service is preached, only to learn that at AUS there is no such thing as customer service -Price increases as big as 40% passed to customers -Always understaffed -Trucks and building maintenance is poor -Production shortages (up to 30%) -60-70 hour work weeks -Always doing someone else's job -Upper management fosters a toxic environment, from the VP down -Everyone gets written up. ALWAYS. Employees are constantly threatened, causing unnecessary tension. -Management is constantly pinned against Route reps (Who are union) -You will get a car allowance, it is not worth it. You may want to buy a Prius. -Quality of linen and uniforms that Aramark provides is poor -You will be expected to sell adjacencies to your current customers... who hate Aramark, it is nearly impossible unless you resign them with large price deviation and adjacency built in. -The company worships "Yes Men," independent thinking is shunned upon

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Aramark Response
5y
Thank you for your review. Your feedback is truly appreciated. We value our employees and take great care to ensure their satisfaction.
1.0
Mar 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance for hourly positions

Cons

Terrible Benefits Terrible Pay Toxic Work Environment Very Limited Growth Opportunity Nasty Building

3.0
Sep 5, 2019

High Turnover

Recommend
CEO approval
Business Outlook

Pros

Can be a fun working environment because of your co workers.

Cons

Work hard and long hours. Opportunity for advancement is rare, unless they are in a pickle because of high turnover. Use you when they need you, but keep their options open. You grow the company and sales, but it’s not reflected in your compensation. Often they blame it on the ‘performance of the company’ being lower, even though you helped grow your venue from the previous year. Many times upper management gets their bonuses while they are lowering or eliminating the bonuses or annual ‘raises’ of the mid-level employees.

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Aramark Response
6y
Thank you for your review. We truly value your feedback. To resolve your issue, I have forwarded your feedback to our Human Resources department. Please reach out if there is anything else I can do.
Viewing 100 - 102 of 12,084 Reviews

Glassdoor has 12,999 Aramark reviews submitted anonymously by Aramark employees. Read employee reviews and ratings on Glassdoor to decide if Aramark is right for you.