Aramark reviews

3.3

51% would recommend to a friend

(12,102 total reviews)
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John Zillmer

58% approve of CEO

42% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Feb 4, 2018

General Manager

Recommend
CEO approval
Business Outlook

Pros

Great resources, District and Regional Managers in addition to higher senior leadership. Large presence in many markets allows for a high level of collaboration.

Cons

IT is lagging behind its competitors. Used to implement new systems by working out the issues at test sites around the country. Now implements nationally without sufficient. Knowledge or support team in place.

2.0
Jan 12, 2018

Accelerate to Leadership(A2L) Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Locations for placement vary, but if you work in the corporate office the majority of you will be in Philadelphia or Burbank (additional office locations are available). Salaries are location and role-based, so working in certain east/west coast locations will pay more due to cost of living. The relocation assistance is very small. You have to find your own housing. Attending the conference in Philadelphia.

Cons

No training. Let me reiterate, there is no training. The program is designed for the associate district manager and account executive jobs since turnover is high. This program is not for corporate office management roles. The other management roles will be at a facility like a stadium, hospital, resort, etc. Look at the careers section. They really need to change the title of the program, its misleading. You are more likely to receive permanent placement as an associate district manager or account executive. Only the elite (very few) will get a district manager role. If you do well during the course of the year, you can have the opportunity to receive a full-time offer faster than normal(still have to meet the A2L requirements). Beware, it could be a sucker role( if required to move), so learn about the new facility's dilemmas before accepting the opportunity. Once you learn the MCs, you will hear which one's to avoid. Human Resources does a poor job in following the A2L program, once you complete onboarding, you will be left on your own. There are no assigned mentors to receive guidance. Aramark is a stressful, chaotic environment since managers are only concerned with acquiring and keeping accounts rather than providing quality service. The biggest problem of Aramark/AUS is their technology. Its extremely old(from the 80s), and they have been trying for decades to replace it with little success. If you like working in service positions and dealing with customers, then Aramark is for you. If you enjoy stress, confusion, long work hours, increasing demands, frequent layoffs and employee turnover, then Aramark is not for you.

1.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay structure and benefits.

Cons

I registered a complaint about my direct manager for inappropriate and unethical behavior and was fired with pay and benefits pulled.

Viewing 265 - 267 of 12,102 Reviews

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