Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits" ((in 20 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Good work life balance, great coworkers" ((in 6 reviews)); "Excellent work environment" ((in 6 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 16 reviews)); "The salaries are severely below the state average and not competitive" ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "nepotism and corruption" ((in 3 reviews)); "low pay, the same people advancing, managers don't have a clue," ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

5.0

Oct 14, 2025

Best Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is positive, friendly and focused on employee well-being. There are plenty of opportunities for growth and career advancement. Overall, Arbella is a great place to work if you want to be surrounded by good people and supportive leaders.

Cons

Bit of a commute for me

Arbella Insurance Response

7mo

Thank you for sharing your experience working at Arbella. We’re happy to hear that you appreciate our company culture, opportunities for career development, and supportive leadership. We thank you for being a part of the Arbella community!

4.0

Sep 30, 2025

Great work enviornment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance and support from management

Cons

Compensation is too low for the work expected.

Arbella Insurance Response

8mo

Thank you for sharing your experience working at Arbella. We’re happy to hear that you appreciate our emphasis on work-life balance and feel supported by management. We are always seeking ways to improve our workplace, so we appreciate your valuable feedback.

5.0

Sep 10, 2025

Professional growth and Work life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for. There is ample opportunities for professional and personal growth. The company walks the talk when it comes to work life balance. It's a place you can be proud to work for as it is a business with great integrity that gives back to the local community and encourages its employees to do the same.

Cons

Compensation may not be the highest around, but total benefits package is very impressive.

Arbella Insurance Response

8mo

Thank you for sharing your experience working at Arbella. We genuinely value this feedback, especially coming from a long-term employee. We take pride in fostering an environment that allows employees to improve themselves while contributing positively to their community.

Viewing 67 - 69 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Claims Service Assistant II - Hybrid

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