Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Great Work Life Balance" ((in 21 reviews)); "Good benefits and time off." ((in 20 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 15 reviews)); "Excellent work environment" ((in 10 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 14 reviews)); "Salary is low." ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 7 reviews)); "low pay, the same people advancing, managers don't have a clue," ((in 3 reviews)); "The compensation is far less than ideal." ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

Skip to content Skip to footer

Notifications

Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

1.0

Oct 26, 2017

Stuck in mud

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable and old-fashioned.....but that can be a con. See below.

Cons

Since it is a mutual company, the pressure to change and evolve is much diminished. That means that the power structures within the company are entrenched and even as the company slowly sinks into unprofitability and its systems age, change is slow as molasses.

4.0

Sep 19, 2017

Personal Lines Operations Associate

Personal lines operations associate

Recommend

CEO approval

Business Outlook

Pros

Friendly, welcoming environment and culture.

Cons

The compensation is far less than ideal.

2.0

Aug 23, 2017

Management out for themselves. Cut throat environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ok pay. Decent benefits. Location.

Cons

Office building hasn't changed since 1988. Very dated. Depressing office spaces. No amenities (Eg no coffee, no snacks, no fun). Management frequently talks negatively about staff behind their backs. HR had huge power and try unnecessarily to prove their worth to the burden of the employees. If you try to have work life balance as they constantly tout as a perk, management will look down on you. It's insurance! So boring zzzzz

Viewing 121 - 123 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Cybersecurity Manager

Arbella Insurance reviews FAQs

Reviews Arbella Insurance reviews

Arbella Insurance

Arbella Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stuck in mud

Personal Lines Operations Associate

Management out for themselves. Cut throat environment

Jobs at Arbella Insurance

Arbella Insurance reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Arbella Insurance reviews FAQs

Jobs at Arbella Insurance