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Armstrong

Part of Armstrong Group

Engaged Employer

Armstrong Customer Service Representative CSR reviews

4.6

96% would recommend to a friend

(6 total reviews)

Jeff Ross

100% approve of CEO

88% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Career opportunities

4.7

Compensation and benefits

4.6

Diversity & inclusion

4.6

Senior management

4.1

Work/Life balance

Ratings by demographic groups

Reviews by job title

6 reviews
5.0
Sep 18, 2025

Armstrong Cable Connellsville

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

They have a very great tenured team that has a ton of knowledge. They are a kind and compassionate company that is family owned. They are always helping with their local communities and helping with the food pantries.

Cons

I really don't have any cons, I have worked with a good amount of companies before and this is not something I can normally say but this company doesn't only really care about its customers but also its employees.

5.0
Nov 7, 2024

Family friendly

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

This is an amazing company to work for. They are truly there for their employees. My father passed away and my mother needed around the clock care. Armstrong was amazing through my family’s time to grieve as well as getting things in order to take care of my mom. They gave me the time off I needed no questions asked. The supervisors have been super supportive and checked in on me when I did come back to work. They always make sure the employees have what they need to succeed and are willing to help when an employee needs assistance.

Cons

sometimes the job can get overwhelming because calls come in back to back but with breaks and personal time you get time to refocus and do the best you can do

4.0
Oct 17, 2023

Good company

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

easy, quick paced, good hours

Cons

workload can be a lot

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Armstrong Response
2y
Hello - Thank you for taking the time to leave a review! We appreciate your feedback and will share your sentiments with the Armstrong HR and management teams.
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