Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Armstrong?

81% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (6) , Customer Service Representative (CSR) (6) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 13 reviews)); "Great benefits." ((in 11 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Training was detailed" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

What are the top reviewed Armstrong locations?

Butler , Connellsville , Ashland , Medina , Zelienople , Boardman , Hamlin , South Point , Meadville , Saegertown , Bel Air , Rising Sun , Dallas-Fort Worth

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Armstrong

Part of Armstrong Group

Armstrong reviews

3.9

81% would recommend to a friend

(33 total reviews)

Jeff Ross

86% approve of CEO

86% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Culture & values

3.8

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

3.5

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 3, 2021

Alright to work for as long as you aren’t diasbled

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay wasn’t too bad. They started me at 14.50 an hour. The job itself was okay until they cross trained me for multiple others.

Cons

When I reported sexual harassment by another employee, with screenshots of the harassment, the managers called me in to a meeting to gaslight me instead of disciplining the other employee. They also refused to work with me around a disability I had, and would not lower my hours below 20 a week as requested, and I had to quit because of it.

4.0

Jun 6, 2018

Decent company to work for, but don't expect Full-Time

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Everyone working there was really nice, and managers were approachable Training was detailed Free internet/cable for employees, even part-time Pay was pretty good They understand if you're not feeling well and need to visit the bathroom often (you'd be surprised how many call centers have strict rules about this) They were pretty up-front about how often full-time positions open up, and that honesty was refreshing

Cons

Everyone starts off part-time (unless maybe management), and full-time positions don't open up very often; expect to work there more than a year on average before getting full-time (not a terrible thing if you can afford it, but know what you're getting into) Parking isn't always the greatest (but you can still usually find a spot, you just might have to walk a block) They will correct you if you mention their data caps, which they refer to as "data allowances", and insist that you not use the term "data caps", even though that's exactly what it is (they just fine you if you exceed the cap); this can come across as condescending, and an attempt to justify a poor business practice

5.0

Jan 15, 2018

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable hours, Good pay, and friendly co workers

Cons

Stressful goals, dealing with angry people

Viewing 25 - 27 of 33 Reviews

Jobs at Armstrong

Broadband Technician 1

Technical Service Representative 1

Part Time Customer Service Representative

Part Time Technical Service Representative 1