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Asana

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Asana Customer Success Manager (CSM) reviews

4.8

93% would recommend to a friend

(3 total reviews)
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Dustin Moskovitz

93% approve of CEO

93% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Compensation and benefits

4.8

Senior management

4.8

Career opportunities

Ratings by demographic groups

Reviews by job title

3 reviews
5.0
Aug 18, 2025

Great Company!

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

The onboarding is very structured. We use Asana internally for everything and it's very clear what is expected from you within the first few weeks/months. The culture is absolutely amazing. Leadership really does care about the people and preserving diversity. The overall compensation is VERY competitive.

Cons

Overall, there is a lot to learn and a lot of information thrown at you. Typical new hire challenges.

5.0
Jan 29, 2022

Bets company culture I have seen

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

- amazing culture - benefits are insanely competitive (salary, equity package, insurance, food etc.) - fast-growing industry, lots of potential to grow with the company - no micro-managing - colleagues are so supportive, little competition

Cons

- some growing pains - slow processes in certain departments but this is being worked on

Related searches: Asana Customer Success Manager (CSM) jobs | Asana Customer Success Manager (CSM) salaries | Asana benefits | Asana interviews | Asana conversations
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