Ascend Learning reviews

Management likes org charts more than work delivery. I have talked to several managers about the work product and get blank stares and conflicting accounts. Managers have to be told how to do their jobs like little kids learning to pick up after themselves. Competent employees still have to do the managers job most of the time, but sometimes managers do it and act as if they saved the world. Human resources is non-existent. Twice grievances have been aired a out incompetent management and literally nothing happened. Heads of HR have recently left and were not replaced, leaving employees to wonder if there is any real need for HR since it is not used or respected. Legal and senior level management can be done better by a cardboard cutoff. An upturned mop with a bucket for a head would just be overkill.

No opportunities for career advancement - typically only promote from outside. HR "business partners" don't care much for employees. Constant issues with system infrastructure negatively impacts customers. IT leadership has been working to "right the ship" for over a year with only increased problems. Executive leadership is out of touch with individual businesses under Ascend, and only seem to care about making their revenue goals to appease the private equity company that owns Ascend. Acquisitions are poorly made and capital projects are poorly allocated through all the Ascend businesses.