Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Ascensus

      Engaged Employer

      Ascensus Participant/Client Services reviews

      4.4

      95% would recommend to a friend

      (9 total reviews)
      avatar

      David Musto

      100% approve of CEO

      95% positive business outlook

      Ratings by category

      5.0

      Compensation and benefits

      4.7

      Diversity & inclusion

      4.7

      Work/Life balance

      4.5

      Senior management

      4.5

      Career opportunities

      4.4

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      2.0
      Aug 31, 2023

      Stessful work environment

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The onboarding process was fairly easy. A good amount of studying may be needed depending on department. Work remote, benefits are pretty good.

      Cons

      new policies will just be forced through, to the determent of both the employee's mental health and connivence. you will not get time between calls. It will be call after call and you are expected to do other side work while working the calls.

      4.0
      Sep 29, 2022

      Good Entry level job; emphasis on entry

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy hours Retirement plan related learning curve Coworkers are nice Can be remote Healthy PTO/Benefits

      Cons

      Do not except to be promoted from this position Your job to explain sometimes complicated and daunting concepts to the literal bottom of the barrel IQ people Will get yelled at by callers on occasion Call center job what you expect?

      5.0
      May 12, 2022

      Great workplace

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful teams and leaders, flexible with schedule and life circumstances, good pay, and overall a great job and amazing job in this tier of work and pay.

      Cons

      Remote and training can be great or mediocre depending on your department leading to different levels of performance.

      Viewing 4 - 6 of 9 Reviews
      Related searches: Ascensus Participant/Client Services jobs | Ascensus Participant/Client Services salaries | Ascensus benefits | Ascensus interviews
      Ascensus reviewsAscensus Participant/Client Services reviews

      Glassdoor has 771 Ascensus reviews submitted anonymously by Ascensus employees. Read employee reviews and ratings on Glassdoor to decide if Ascensus is right for you.