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      Ascensus

      Engaged Employer

      Ascensus Participant/Client Services reviews

      4.4

      95% would recommend to a friend

      (9 total reviews)
      avatar

      David Musto

      100% approve of CEO

      95% positive business outlook

      Ratings by category

      5.0

      Compensation and benefits

      4.7

      Diversity & inclusion

      4.7

      Work/Life balance

      4.5

      Senior management

      4.5

      Career opportunities

      4.4

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      1.0
      Nov 20, 2020

      Terrible job,

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with some decent people in your department

      Cons

      Ascensus, especially in participant services, is the embodiment of "You are only a number to us." Ascensus doesn't have your best interests at heart. They have a culture of not doing internal hiring, so they are not looking to ever promote you. They just try to keep you at the current participant services department, if you ask about promotion they just say you need more time. RAMPANT FAVORITISM

      2.0
      Jan 29, 2014

      Trying to improve, but the old BISYS culture still remains

      Participant/client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great team members and newer managers

      Cons

      The old guard from the BISYS days leave a lot to be desired. To say they lack management skills would be an understatement. When one manager warns you in private about another manager, then you know there is something wrong. The workload is not proportionate for the pay. More specifically, if you want blood, or 40 - 60 hours a work and lots of headaches, then you need to pay your people and make them whole. The compensation may have been acceptable for a cake job, but the expectations were far from being reasonably aligned.

      Viewing 7 - 9 of 9 Reviews
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