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Aspect Software

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Aspect Software Customer Support Engineer reviews

2.7

48% would recommend to a friend

(8 total reviews)
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Patrick Dennis

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

2.8

Culture & values

2.8

Work/Life balance

2.7

Compensation and benefits

2.4

Senior management

2.1

Career opportunities

Ratings by demographic groups

Reviews by job title

8 reviews
2.0
Jan 9, 2015

Used to be a great place to work

Customer support engineer
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, great work/life balance.

Cons

Their system is complicated, I've met people support one product for 8 years and they still not confident. Growth opportunity is limited, salary is not enough, salaries on Glassdoor are not accurate.

3.0
May 6, 2014

worked at Aspect for about a year

Customer support engineer
Recommend
CEO approval
Business Outlook

Pros

The Folks here are great, easy to get along with and were willing to help out when needed, beneifts were decent for a first time out of college job.

Cons

Management needs to sit and do some of the work themselves in order to understand the degree of patience it requires to deal with the customers and then you would value all of those Senior and Advanced support employees you either laid off or allowed to walk away.

Viewing 4 - 6 of 8 Reviews
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Glassdoor has 746 Aspect Software reviews submitted anonymously by Aspect Software employees. Read employee reviews and ratings on Glassdoor to decide if Aspect Software is right for you.