employer cover photo
employer logo
employer logo

Aspect Software

Is this your company?

Aspect Software reviews

3.3

58% would recommend to a friend

(714 total reviews)
avatar

Patrick Dennis

57% approve of CEO

52% positive business outlook

Aspect Software has an employee rating of 3.3 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aspect Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

714 reviews
2.0
May 12, 2015

CSE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Could work from home and good coworkers to work with. Pay was good but not great. Also had good benefits.

Cons

Some manager would ask you to work all hours and not give overtime even though is was against policy but upper management did nothing about it.

1.0
Oct 5, 2013

Started well but..................

Recommend
CEO approval
Business Outlook

Pros

Great people on the front line. Of the few knowledgeable ones that are still there they were always willing to help out. That's about it.

Cons

Appalling management style. Endemic blame culture with no back up from management. Poor quality product. Support revenues down quarter on quarter and product and services revenues down quarter on quarter. Expectation that you will work long hours with no recognition. Existing customers are moving away in droves due to no credible migration plan to the newer platform and expensive, poor support.

1.0
Feb 5, 2020

Management by fear never works

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would give Aspect a 4 rating prior to being acquired by Vector Capital. As siloed and at times chaotic, but employees felt appreciated, worked hard, and worked well together. There was a sense of 'team'. There are still a few employees left who truly care about the customer and the work they do. Miss the team I was on. They were all solid performers.

Cons

Getting rid of ALL of the previous senior management on day 1 after Vector took over was a telling sign of the subsequent decisions to come by the new senior management. As a result a lot of the decisions made by the new management, specifically the new CEO, were made in a void. More often than not, if you did not agree with the CEO and bow to him, the exit door was shown to you very quickly. Massive egos at the top of the food chain usually lead to a house-of-cards situation.

Viewing 28 - 30 of 714 Reviews

Glassdoor has 746 Aspect Software reviews submitted anonymously by Aspect Software employees. Read employee reviews and ratings on Glassdoor to decide if Aspect Software is right for you.