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Aspect Software

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Aspect Software Technical Support Engineer reviews

1.1

2% would recommend to a friend

(11 total reviews)
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Patrick Dennis

Not enough data to show CEO approval

Ratings by category

2.1

Work/Life balance

1.1

Culture & values

1.1

Diversity & inclusion

1.1

Senior management

1.1

Compensation and benefits

1.1

Career opportunities

Ratings by demographic groups

Reviews by job title

11 reviews
1.0
Feb 21, 2014

Continue to go down hill

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok. Work in Lombard. Office is nice looks like google. Most people are great to work with.

Cons

Forget any pay increase or 401k. They don't spend money on the staff. Closing offices in USA. Everything going to India. No one is happy. If you enjoy looking over your shoulder this is the place to be. Talk a lot but don't follow up when things go wrong.

3.0
Dec 19, 2012

Been a good learning experience , especially in the field of telecommuniactions

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

If you are new to the field of telecommunications and call centers , Aspect has a lot to offer you, technically.

Cons

Not a very open environment. Interdepartmental communication and knowledge exchange is virtually non existent ( as is with most large companies). Way to many Silos.. Zero vertical growth, despite performing consistently. This is true of the India center.

4.0
Jul 30, 2010

Great job,quesitonable management

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Engaging work, opportunity to advance career, casual, friendly environment

Cons

Stressful. Senior Management is clueless. Anything above Director-level management, account managers, project managers are all in a perpetual state of confusion, making decisions that defy logic and reasoning skills and ultimately make situations worse.

Viewing 7 - 9 of 11 Reviews
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