Aspect Software Technical Support Engineer reviews

It's a product support, so you will not learn about technology rather than a product. Very less renumeration when there is a yearly appraisal. Work load and no much perks.

Lack of employee development. Lack of opportunities. They hire from outside rather than bringing people up from within. Dramatic and not well though out change. You can go from a key team member one month to laid off the next month. Why? You make too much or live in the wrong state. Support managers are looking out for themselves more than their people. Most support teams have few experienced people. The flagship product is (still) a mess.