Assurant reviews

3.5

62% would recommend to a friend

(3,070 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jul 12, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Great Company Culture, holiday entitlement

Cons

Adfitional benefits and pension could be better, or tailored

avatar
Assurant Response
1y
We appreciate your feedback and are happy to have you as part of our team! We're so happy to hear that you're enjoying the Assurant culture. We have shared your review with our internal teams, but we do encourage you to bring any concerns to your manager or People Partner.
4.0
Jul 11, 2024

Good Job

Recommend
CEO approval
Business Outlook

Pros

helps you get license , pretty flexible hours.

Cons

KPIS can be a bit of a stretch for certain products

avatar
Assurant Response
1y
Thank you for your review and for being on the Assurant team! We are glad you have felt supported in your role and that you're enjoying our flexible work arrangements. We have made sure to share your comments internally, but we also encourage you to bring any concerns to your manager or People Partner.
3.0
Jul 9, 2024

Sink or swim

Recommend
CEO approval
Business Outlook

Pros

The ability to work from home offers great flexibility, and the paid training ensures that employees are well-compensated while learning the job. The team is friendly and supportive, creating a positive work environment. Additionally, benefits begin from the date of hire, providing immediate security and peace of mind.

Cons

1. The training program was supposed to last for four weeks, but we were required to start taking calls in the second week. This significantly reduced the time we had to learn the necessary applications thoroughly. 2. The accelerated training schedule made it difficult to feel adequately prepared for customer interactions. 3. The company emphasizes expressing empathy to customers, which in itself is positive. However, the expectation to constantly apologize and fabricate stories to relate to customers felt excessive and unprofessional.

avatar
Assurant Response
1y
Thank you for your review and for being on the Assurant team! We often hear our people are our best asset, and we're glad you're finding the same to be true on your team. We're also glad you're enjoying our flexible work arrangements and comprehensive benefits that start on day one. And though we have shared your comments internally, we also encourage you to bring any concerns to your manager or People Partner.
Viewing 322 - 324 of 3,070 Reviews

Glassdoor has 3,707 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.