Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,708 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good benefits and lots of development" ((in 344 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 194 reviews)); "Work from home is great!" ((in 149 reviews)); "A good work/life balance is respected." ((in 93 reviews)); "Great culture and values." ((in 82 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 184 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 166 reviews)); "Poor Training Pay Accountability Managers are always in meetings" ((in 80 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 61 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 52 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,071 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 13, 2024

Reasonable work place

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Health benefits at the date of hire. Great onboard training.

Cons

No help with solutions from management. Unable to get days off it needed. No regard for personal life

Assurant Response

2y

Thank you for your feedback! We're glad you enjoyed our comprehensive benefits during your time here and that you felt supported during onboarding. We have made sure to share your comments internally to help us conitnue to improve upon our employee experience.

1.0

May 11, 2024

No Growth

Sr processing specialist

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home

Cons

I’ve been with Assurant 17 1/2 years with zero growth or advancement opportunities. HR constantly advises you to speak with you Manager to continue your career growth. The thing is, there are no opportunities for growth or advancement at this company. I’ve been on the same Performance Plan for 15 1/2 years in order to advance to Team Lead/Management. Absolutely zero career growth. Zero chances for advancement. Human Resources aka People Partners constantly advising you to speak with your Manager about career growth opportunities even though you’ve had the same conversation with each manager over the years there with no advancement or professional growth. Management constantly refers to themselves as your Leadership Team while they have no leadership qualities at all. HR will respond to this stating something along the lines of thanking me for my feedback & to speak with my Management Team regarding advancement opportunities.

Assurant Response

2y

Thank you for your feedback and for being part of our team for many years. We have shared your review across our internal teams to help us continue to improve upon our employee experience.

5.0

May 11, 2024

Great place to work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great benefits and awesome work environment

Cons

None that I can think of

Assurant Response

2y

Thank you for your review and for being part of the Assurant team! We're so glad to hear that you're enjoying our culture and comprehensive benefits, and we have made sure to share your comments with our internal teams.

Viewing 376 - 378 of 3,071 Reviews

Jobs at Assurant

Customer Care Representative

Special Investigation Unit Specialist

Automotive Account Specialist

Executive Resolution Specialist - Home Solutions

Assurant

Assurant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reasonable work place

No Growth

Great place to work

Jobs at Assurant

Assurant reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Assurant reviews FAQs

Jobs at Assurant