Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,713 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (66) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good benefits and lots of development" ((in 358 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 185 reviews)); "Friday and good pay." ((in 170 reviews)); "Work From Home is great" ((in 145 reviews)); "A good work/life balance is respected." ((in 88 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 183 reviews)); "No training, lack of resources to perform job, unprofessional" ((in 62 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 45 reviews)); "Low salaries" ((in 44 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,074 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,074 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Sep 28, 2021

Don’t want to pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

None company sucks seriously don’t apply

Cons

I’ve been here 6 years and somebody walking in the door today we make the same thing.

Assurant Response

4y

We appreciate you taking the time to leave your review. Though we have passed along your comments internally, we encourage you to discuss your concerns with your manager or People Experience Manager.

5.0

Sep 2, 2021

Insane Amount of Time Off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get 120 hours of PTO paid time off after 90 days!!! Please show what other job gives you that kind of PTO in your first year let alone after 90 days!! The work is hard but very rewarding and you will become very close with your team if you show up each day ready and willing to learn and actually work!!

Cons

Dealing with all types of situations without knowing in advance what they are. Your next phone call could be a homeowner that lost his or her house, kids, pets and belongings in a fire or storm. You literally have no idea what you are facing until you answer that next call. Prepare accordingly!

Assurant Response

4y

Thank you for your review about Assurant! We are so glad you enjoyed our comprehensive benefits during your time here.

5.0

Aug 16, 2021

AIZ has been a breath of fresh air...

Email marketing manager

Recommend

CEO approval

Business Outlook

Pros

- People. The people are my favorite part about Assurant. I'm surrounded by incredible humans that constantly pick me up, have my back, help where they can, and are truly collaborative. - Passion. I love what I do and I consider myself an email nerd. It's refreshing to be on a team where everyone is so passionate about what they do and about making an impact. - Flexibility. I appreciate the freedom and ability to prioritize my own schedule and create my own pace. Doctors appointment? Sick kid? No problem. Work your schedule around it. It's truly a team I'm lucky to have found. - Benefits. The benefits are excellent. I am encouraged to take and use vacations (we get lectured if they see that too many of us aren't using enough of our days, haha!). Remote opportunities is very commonplace throughout the company, and I really appreciate the 401K and stock contributions as an employee, as well as a STIP bonus that occurs yearly.

Cons

- Resource shortage leads to bandwidth constraints. - A little of the 'old-school' mentality. I find we're often trying to convince groups to leverage email marketing and/or having to explain why we can't do certain things and email best practices. - There's an overall lack of understanding of the difficulty of email and the specialty in it. Because of that, we have quite a bit of rogue happenings.

Assurant Response

4y

Thank you for your review and for your years of service at Assurant! We are so glad to see that you're enjoying your time here. We are proud to have so many wonderful team members and are happy that the flexibility and benefits are serving you well! We have passed along your feedback internally, but we also encourage you to speak with your manager or People Experience Manager with any concerns.

Viewing 397 - 399 of 3,074 Reviews

Jobs at Assurant

Automotive Account Specialist

Billing and Collections Specialist

Operations Coordinator (Nights)

Executive Resolution Specialist

Assurant

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Don’t want to pay

Insane Amount of Time Off

AIZ has been a breath of fresh air...

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