Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,716 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (66) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Great benefits and progressive when it comes to ways to support their employees outside of the actual work." ((in 349 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 186 reviews)); "Friday and good pay." ((in 165 reviews)); "Work From Home is great" ((in 150 reviews)); "A good work/life balance is respected." ((in 90 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 183 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 55 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 47 reviews)); "Low salaries" ((in 41 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,077 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 28, 2021

Not the best management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work From Home is great

Cons

No growth, management, extreme pressure applied at all times

Assurant Response

5y

Thank you for sharing your review and providing us with feedback. We truly appreciate everything you do to make this company great. We ask that you speak directly to your People Experience Partner who can discuss growth opportunities with you.

4.0

Apr 15, 2021

Doing the right thing for its employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Doing the right thing for its employees is part of the core values of the Company and they definitely did so, in supporting their employees throughout the global pandemic of COVID-19. Whether it was shifting their entire global workforce of 15,000+ to work remotely when COVID first struck, or providing opportunities to financially support those that may have been struggling from family members losing their jobs or unexpected medical expenses piling up due to the impact of COVID, or providing counseling resources to support the emotional needs of their employees through the trials and tribulations of COVID, Assurant stepped up in a major way and and did what they thought was right for their employees.

Cons

Sometimes decision making can be slow, due to the perceived need to get multiple layers of approval, or the need to conservatively approach changes that need to be made.

Assurant Response

5y

Thank you for your review and your years of service. Our values of Common Sense, Common Decency, Uncommon thinking, and Uncommon results guide us in our commitment to our employees. We pride ourselves on making Assurant a great place to work!

2.0

Mar 27, 2021

Health care and pay isn't good

Rating & underwriting systems analyst

Recommend

CEO approval

Business Outlook

Pros

Only have to work 40 hours a week

Cons

health care isn't good, pay isn't good, you are just an employee and they don't really care about you.

Assurant Response

5y

Thanks for your review. As part of Assurant’s commitment to fair and equitable pay, our senior leadership shared with employees that we will be increasing wages for our U.S. hourly-paid employees to at least $15 an hour starting in July 2021. We are also committed to providing our employees with great benefits and we encourage you to speak to your People Experience Partner about your concerns. In addition we invite you to review the options available within the Assurant Benefits site and Employee Assistance Program.

Viewing 415 - 417 of 3,077 Reviews

Jobs at Assurant

Bilingual Customer Care Representative

Billing and Collections Specialist

Automotive Account Specialist

Operations Coordinator (Nights)

Assurant

Assurant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not the best management

Doing the right thing for its employees

Health care and pay isn't good

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