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      Assurant

      Engaged Employer

      Assurant reviews

      3.5

      62% would recommend to a friend

      (3,069 total reviews)

      Keith Demmings

      77% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 21, 2019

      Mediocre job

      Claims administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Desk job means no physical labour 🤙

      Cons

      They will ask too much of you. First you will administer Lloyd's bank claims, then TSB, then BOS, then Halifax and then Barclays. You dont get paid anything more for picking up all extra banking groups, even though you have to learn more information. The more you take on, the more calls you will do a day. This isnt great when management do not know how to regulate the temperature of the contact centre. There are no windows that open either, if you were wondering. Management can be snotty at times. I'm an experienced call centre agent and this is the second worst place I have worked.

      1.0
      Nov 7, 2019

      A company going through digital transformation and struggling with cultural change.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong HR function and very friendly. Flexible working policy and ability to work from home up to two days a week. Management is relaxed and has some good director level strength in depth.

      Cons

      Onboarding is very poor, HR does a good job but there is no plan for you once you pass from HR into your role, I wasn’t introduced to my team mates. There is a large amount of off shore and contractors which has a very negative effect on culture with middle management receiving little backing by their co managers on driving business change as they don’t want to collaborate with each other in driving business transformation. Very much still going through the painful stage of transformation but the business does have some potential. Depending on what working environment your used to the office decore is very traditional with poor or limited meeting space.ms.

      2.0
      Nov 6, 2019

      OK

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working environment was good. Liked who I worked with

      Cons

      The overall job is boring, the commission structure got cut to absolutely nothing and management is terrible.

      Viewing 2974 - 2976 of 3,069 Reviews
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      ReviewsAssurant reviews

      Glassdoor has 3,706 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.