Pros
Large client list built up over years. Large CRM with lots of information
Cons
- Have lost the culture, no more cross brand events really and lunches and promotion celebrations severely reduced - Have pushed a one size fits all services model out to staffing which hasn't worked. Haven't really considered that recruitment across markets and services has key differences. - Rewarding permanent recruitment with a contract commission model which doesn't work and is incredibly hard to know what you're getting paid. - Have lost so many good people that wouldn't have otherwise left. - Have lost relationships with key clients due to said people leaving. - Severe cost cutting. Narrative spun that it was in everyone's interest which was a complete lie. In a cost of living crisis and admittedly a slow market, they literally took thousands of pounds each from their staff. - Cost cutting also impacted the budget spend on expenses, team events etc.