Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Asurion

      Engaged Employer

      Asurion Computer Help Desk reviews

      3.9

      51% would recommend to a friend

      (10 total reviews)
      avatar

      Guru Gowrappan

      Not enough data to show CEO approval

      62% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.1

      Senior management

      3.0

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      1.0
      Nov 29, 2020

      Labor law violations - and thats the least worst part of the job

      Computer help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can do this job with a lobotomy, and if you pretend to care about the coaching and KPIs then they wont fire you unless you stir the chamberpot.

      Cons

      Schedules are randomized every six months they don't know labor laws Stolen wages inhumane expectation that you use a timer to count your trips to the bathroom Infantilizing corporate/hr morale policies (we are one team) They make you compete hunger games style against your colleagues for time off.

      3.0
      Nov 24, 2020

      It's a Call Center, Don't Expect to Make a Career There

      Computer help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really know how to pretend to care about you, that's good if you fall for it. The salary is not that bad for a call center.

      Cons

      The equipment is completely old-dated, making the job even more difficult to do. It's a call center, they invest hard on the punishers (supervisors) and the whips (tons of systems to see if you are really taking the max of calls possible). They're never satisfied with your work and their rule is that you always have something to improve (which at least for me is very discouraging.

      avatar
      Asurion Response
      5y
      Hi there, thanks for your review. Our employees keep us running, so we work hard to demonstrate how much we appreciate them. We appreciate your honest feedback and hope you can work with your manager to outline your concerns and make a plan to move forward!
      Viewing 4 - 6 of 10 Reviews
      Related searches: Asurion Computer Help Desk jobs | Asurion Computer Help Desk salaries | Asurion benefits | Asurion interviews
      Asurion reviewsAsurion Computer Help Desk reviews

      Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.