Asurion reviews

3.3

51% would recommend to a friend

(6,221 total reviews)
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Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Apr 30, 2014

Its an ok work envrionment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, start of salary is good if in school or have a baby to go to, attendance policy i feel is great as well, bonus are available every month as long as you meet ur monthly metrics.

Cons

too many calls when less people are working.. supervisors have lots of favoritism

3.0
Apr 29, 2014

Perfect for some, not for everyone.

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Descent pay and benefits.

Cons

Can be dead end job, many do not attempt to advance as you lose what pay and shift preferential you've gained.

1.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Very good computer applications and database/ knowledge base used to resolve customer issues for Directtv.

Cons

However, my other experience in training class was riddled with repeated loud, rude, impatient mannerisms by the trainer. I have been in many rigourous,demanding fast paced training classes, which I have easily completed; however, I have never been treated so rudely and disrespectful in a professional training work environment. I have many years of experience and I have developed a thick skin and never take my interactions with customers personal; however, I have never had a trainer/coworker rudely and repeatedly offend me by speaking to me like a child or teenager or something,as a result, I resigned after 3 weeks of unprofessional trainer abuse.

Viewing 6052 - 6054 of 6,221 Reviews

Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.