Question 1

Is Asurion a good company to work for?

Accepted Answer

Asurion has an overall rating of 3.3 out of 5, based on over 6,450 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Asurion to a friend and 41% have a positive outlook for the business. The best reviews about Asurion have been left by employees working as Regional Account Manager, Senior Software Engineer and Recruiter.

Question 2

Does Asurion pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Asurion. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Asurion?

Accepted Answer

51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Asurion 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Asurion?

Accepted Answer

Customer Service Representative (418), Technical Support (151), Tech Coach (141), In Home Expert (121), Technician (120), Premier Support Technician (108), Tech Support Representative (105), Tech Support (100), Technical Support Representative (100), Software Engineer (97), Customer Service Representative (CSR) (89), Tech Expert (72), Supervisor (68), Manager (67), Technical Consultant (60)

Question 5

What are the pros of working at Asurion according to real employee reviews?

Accepted Answer

"The pay is a good at first because you are hourly as well as it’s remote" ((in 758 reviews)); "Benefits are great and well priced" ((in 538 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 274 reviews)); "Work From Home is great" ((in 216 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 134 reviews))

Question 6

What are the cons of working at Asurion according to real employee reviews?

Accepted Answer

"Poor management and very unorganized" ((in 289 reviews)); "Frequent layoffs (usually annually)" ((in 121 reviews)); "No training in tech support." ((in 100 reviews)); "No one is going to question it because most of their Coaches are  internal hires with no leadership experience." ((in 84 reviews)); "Regardless,  terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 78 reviews))

Question 7

What are employees saying about Asurion layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Asurion layoffs and their outlook for job security at Asurion in 2026.

Question 8

What are the top reviewed Asurion locations?

Accepted Answer

Nashville, Houston, Orlando, Las Vegas, Phoenix, Sterling, Smyrna, Antioch, Atlanta, San Mateo, Dallas, New York, Chicago, Los Angeles, Crestview, Russellville, Tampa, Kansas City, Charlotte, Raleigh, Altoona, Minneapolis, Memphis, Denver, Miami, San Francisco, Jacksonville, San Diego, Austin, Tupelo

Asurion

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Okay but could be much better.

Tech Support Representative

Does not feel like a call center.

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