Asurion reviews

3.3

51% would recommend to a friend

(6,221 total reviews)
avatar

Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 9, 2025

Too much micromanagement

Recommend
CEO approval
Business Outlook

Pros

Work by yourself and a lot of driving if you enjoy that. The job is not hard.

Cons

Terrible training and communication, when hired was told 4 weeks remote training then 2 weeks field training, actual training is 5 days remote if you even consider it training, then 2 days shadowing before you are on your own and forced to sell the plan. If you don't sell you will terminated after a while. If you don't do well with sales they will have your coach on the phone while working with the customers to make sure you are pitching the plan correctly. The fact that you can't get all your deliveries at the start of the shift and have to come back to get them and take a break means more mileage on your vehicle. Even if you have no work for the day you are still expected to show up for the daily zoom meeting on site. Constant revolving door.

4.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Asurion is a best-in-class protection and tech care company. Co-workers are pleasant to work with and highly skilled.

Cons

Lots of reorganizations and restructuring as company tries to figure out how to diversify outside of mobility.

avatar
Asurion Response
7mo
Thanks for taking the time to share your experience! It’s great to hear that you value the people and talent across Asurion. We also appreciate you noting your perspective on recent changes within the organization. Feedback like this helps us stay aware of how transitions feel for employees. Thank you again for your review and for being part of Asurion.
Viewing 148 - 150 of 6,221 Reviews

Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.