Asurion reviews

3.3

51% would recommend to a friend

(6,221 total reviews)
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Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Good colleague

Cons

Layoffs and RTO Nothing else

1.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Working here has been a refreshing experience, especially in how seamlessly the Learning and Development team partners with Operations. There's a genuine sense of collaboration—not just alignment on goals, but active support and shared ownership of outcomes. It makes cross-functional work feel purposeful and energizing. Employee engagement is clearly a priority. From recognition programs to open feedback channels, the culture encourages people to speak up, contribute ideas, and grow. You feel seen and valued, not just as a performer but as a person. The compensation package is also a standout. It’s competitive for the industry and reflects the value placed on talent. Beyond base pay, there are meaningful incentives and benefits that make you feel rewarded for your impact. Pros: - Strong partnership between L&D and Ops - High employee engagement and inclusive culture - Competitive salary and benefits - Opportunities for growth and visibility

Cons

- There are ongoing concerns around favoritism and inconsistent treatment of consultants by senior coaching leadership, which affects morale and fairness. - Confidentiality is not consistently upheld when sensitive issues are raised, leading to breaches of trust within the coaching team. - A culture of rumor-mongering has emerged, undermining professionalism and creating unnecessary tension. - Allegations of misconduct, including inappropriate behavior by a coaching manager toward technical support expert and sales coaches, have not been adequately addressed, raising serious ethical and safety concerns. - Whistleblowers have reportedly faced retaliation, with technicalities used to justify terminations rather than protect transparency and accountability.

1.0
Sep 12, 2025

Don’t trust

Recommend
CEO approval
Business Outlook

Pros

None. No pros to working for them.

Cons

Everything about the company is shady!

Viewing 172 - 174 of 6,221 Reviews

Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.